Certificate IV in Leadership and Management - BSB40520

Education Training & Employment Australia Pty Ltd

Type of institution: Registered Training Organisation
Level: Pre-degree
CRICOS: 02925E

This qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts.As well as assuming responsibility for their own performance, individuals at this level are likely to provide leadership, guidance and support to others. They may also have some responsibility for organising and monitoring the output of teams.They apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources. Licensing/Regulatory InformationNo licensing, legislative or certification requirements apply to this qualification at the time of publication.


  • Apply communication strategies in the workplace
  • Coordinate business operational plans
  • Implement customer service strategies
  • Promote innovation in team environments
  • Lead effective workplace relationships
  • Lead the development of diverse workforces
  • Write complex documents
  • Implement and monitor environmentally sustainable work practices
  • Report on financial activity
  • Lead team effectiveness
  • Develop personal work priorities
  • Articulate, present and debate ideas
  • Organise business meetings
  • Create a customer-centric culture
  • Apply critical thinking to work practices
  • Communicate effectively as a workplace leader
  • Undertake project work
  • Develop and use emotional intelligence
  • Manage personal health and wellbeing
  • Lead personal development
  • Analyse big data
  • Demonstrate leadership in the workplace
  • Collaborate in creative processes
  • Apply business risk management processes
  • Build and maintain business relationships
  • Develop and implement workplace sustainability plans
  • Coordinate business resources
  • Implement and monitor WHS policies, procedures and programs
  • Use big data for operational decision making
  • Lead difficult conversations
  • Lead and facilitate a team
  • Facilitate continuous improvement

Study information

CampusFeesMid year intakeAttendance
Adelaide International: $3,000 No
Heidelberg International: $3,000 No
  • Full-time : 0.5 years

Related courses

Browse more courses
Is the information on this page correct? Request update
Sign up to our newsletter for the latest scholarships and education news
You must agree before submitting.

Subscribe to our newsletter

Join the conversation