Diploma of Hospitality Management - SIT50422
Melbourne City Institute of Education
Type of institution: Registered Training Organisation
Level: Pre-degree
CRICOS: 03024A
This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, caf\u00e9s, and coffee shops. This qualification allows for multiskilling and for acquiring targeted skills in accommodation services, cookery, food and beverage and gaming.The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
Subjects
- Lead diversity and inclusion
- Coordinate and operate sustainable tourism activities
- Use hygienic practices for hospitality service
- Clean rooms, furniture and fittings
- Identify hazards, assess and control safety risks
- Prepare appetisers and salads
- Conduct night audit
- Produce cook-chill and cook-freeze foods
- Prepare food to meet special dietary requirements
- Manage conflict
- Provide responsible service of alcohol
- Provide advice on imported wines
- Prepare curry pastes and powders
- Produce pastries
- Package tourism products
- Produce pates and terrines
- Prepare and serve non-alcoholic beverages
- Deal Casino War games
- Provide visitor information
- Prepare dishes using basic methods of cookery
- Prepare and serve cocktails
- Sell tourism products or services
- Prepare rooms for guests
- Design and produce complex spreadsheets
- Provide club reception services
- Establish operational strategies and procedures for new business ventures
- Provide table service of food and beverage
- Prepare Asian salads
- Prepare Asian appetisers and snacks
- Clean walls, ceilings and fittings
- Prepare and serve espresso coffee
- Establish and conduct business relationships
- Prepare Asian sauces, dips and accompaniments
- Prepare seafood dishes
- Source and use information on the events industry
- Respond to a customer in crisis
- Plan catering for events or functions
- Prepare Indian pickles and chutneys
- Clean glass surfaces
- Design and produce business documents
- Deal Caribbean Stud games
- Launder linen and guest clothes
- Provide advice on Australian wines
- Research and analyse tourism data
- Manage business risk
- Prepare Indian sweetmeats
- Prepare Indian breads
- Deal Blackjack games
- Deal Three Card Poker games
- Manage the sale or service of wine
- Clean and maintain amenities
- Report on financial activity
- Provide advice on food and beverage matching
- Create a promotional display or stand
- Provide accommodation reception services
- Attend gaming machines
- Design and cost menus
- Produce cakes
- Provide porter services
- Purchase goods
- Provide responsible gambling services
- Prepare and model marzipan
- Roster staff
- Prepare poultry dishes
- Prepare tandoori dishes
- Produce Japanese desserts
- Prepare sashimi
- Deal Poker games
- Attend casino gaming machines
- Read and write information in a language other than English
- Assess marketing opportunities
- Conduct Roulette games
- Coordinate marketing activities
- Provide room service
- Deal Baccarat games
- Conduct Rapid Baccarat games
- Produce chocolate confectionery
- Maintain ethical and professional standards when using social media and online platforms
- Work effectively as a cook
- Prepare vegetarian and vegan dishes
- Develop workplace policies and procedures for sustainability
- Prepare specialised food items
- Plan provision of close protection services
- Process payroll
- Plan cooking operations
- Package prepared foodstuffs
- Work effectively in hospitality service
- Plan and monitor espresso coffee service
- Re-thermalise chilled and frozen foods
- Develop recipes for special dietary requirements
- Conduct a product tasting for alcoholic beverages
- Prepare dim sum
- Manage business operational plans
- Analyse and report on gaming machine data
- Conduct Big Wheel games
- Prepare vegetable, fruit, eggs and farinaceous dishes
- Prepare quotations
- Provide lost and found services
- Interpret financial information
- Deal Mississippi Stud games
- Receive, store and maintain stock
- Use food preparation equipment
- Implement and monitor work health and safety practices
- Conduct Keno games
- Analyse performance of social media and online business tools
- Analyse and present research information
- Prepare Asian cooked dishes
- Select catering systems
- Produce yeast-based bakery products
- Prepare Chinese roast meat and poultry dishes
- Lead and manage people
- Produce cakes, pastries and breads
- Prepare and serve cheese
- Prepare Asian desserts
- Manage event production components
- Prepare stocks, sauces and soups
- Develop and implement a food safety program
- Coordinate production of brochures and marketing materials
- Monitor and control access and exit of persons and vehicles from premises
- Prepare meat dishes
- Use hygienic practices for food safety
- Obtain and manage sponsorship
- Provide housekeeping services to guests
- Manage payroll
- Access and interpret product information
- Source and use information on the hospitality industry
- Manage volunteers
- Manage on-site event operations
- Monitor work operations
- Provide advice on food
- Operate a TAB outlet
- Prepare sushi
- Develop and implement marketing strategies
- Design and produce sweet showpieces
- Produce specialised cakes
- Identify and manage legal risks and comply with law
- Monitor staff performance
- Prepare Asian stocks and soups
- Recruit, select and induct staff
- Provide silver service
- Conduct oral communication in a language other than English
- Provide First Aid
- Clean window coverings
- Conduct Rapid Roulette games
- Manage risk to organisational reputation in an online setting
- Address protocol requirements
- Monitor and control individual and crowd behaviour to maintain security
- Develop an ecommerce strategy
- Prepare and present sandwiches
- Operate and monitor cellar systems
- Produce and serve food for buffets
- Use a computerised booking system
- Prepare Japanese cooked dishes
- Develop and manage social media and online strategies
- Prepare and monitor budgets
- Control stock
- Create electronic presentations
- Plan and implement sales activities
- Provide valet services
- Participate in cooperative online marketing initiatives
- Participate in safe food handling practices
- Operate a bar
- Develop in-house recreational activities
- Produce desserts
- Provide advice on beers, spirits and liqueurs
- Plan and implement service of buffets
- Model sugar-based decorations
- Clean hard floors
- Deal Pontoon games
- Produce petits fours
- Enhance customer service experiences
- Clean carpeted floors
- Clean premises and equipment
- Plan in-house events
- Transport and store food
- Prepare dishes using basic methods of Asian cookery
- Make presentations
- Prepare Asian rice and noodles
- Process financial transactions
- Serve food and beverage
- Maintain cleaning storage areas
- Conduct Rapid Big Wheel games
- Develop and manage quality customer service practices
- Manage finances within a budget
Study information
| Campus | Fees | Mid year intake | Attendance |
|---|---|---|---|
| MCIE Melbourne CBD | International: $5,000 | Yes |
|
Fee comments
Campuses: MCIE Melbourne CBD.
Enrolment fees include additional resources required for the program and student ID charges. For additional service fees, such as re-assessment fees or Recognition of Prior Learning (RPL), please refer to the relevant Student Handbook.
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