Certificate III in Individual Support - CHC33015

Institute of Tertiary and Higher Education Australia

Type of institution: Registered Training Organisation
Level: Vocational Education and Training (VET)
CRICOS: 02892J

This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.


  • 13 units: 7 core
  • 6 elective


  • Contribute to ongoing skills development using a strengths-based approach
  • Work effectively in the leisure and health industries
  • Produce dishes using basic methods of cookery
  • Assist with the monitoring and modification of meals and menus according to individualised plans
  • Participate in the planning, implementation and monitoring of individual leisure and health programs
  • Facilitate the empowerment of older people
  • Provide home and community support services
  • Communicate and work in health or community services
  • Engage respectfully with young people
  • Facilitate the interests and rights of clients
  • Prepare food to meet special dietary requirements
  • Interpret and apply medical terminology appropriately
  • Work effectively in employment services
  • Recognise healthy body systems
  • Comply with infection prevention and control policies and procedures
  • Work with diverse people
  • Support group activities
  • Facilitate responsible behaviour
  • Promote Aboriginal and/or Torres Strait Islander cultural safety
  • Communicate using augmentative and alternative communication strategies
  • Support community participation and social inclusion
  • Facilitate the empowerment of people with disability
  • Provide basic foot care
  • Use basic oral health screening tools
  • Follow established person-centred behaviour supports
  • Work in an alcohol and other drugs context
  • Provide individualised support
  • Transport passengers with disabilities
  • Operate commercial vehicle
  • Process and maintain workplace information
  • Work with people with mental health issues
  • Meet community information needs
  • Support relationships with carers and families
  • Support the rights and safety of children and young people
  • Facilitate independent travel
  • Work with forced migrants
  • Deliver contracted employment services
  • Transport individuals
  • Support independence and wellbeing
  • Support individuals with autism spectrum disorder
  • Respond to client language, literacy and numeracy needs
  • Respond to suspected abuse
  • Follow safe work practices for direct client care
  • Work with people experiencing or at risk of homelessness
  • Implement falls prevention strategies
  • Inform and support patients and groups about oral health
  • Work with clients to identify financial literacy education needs
  • Contribute to leisure and health programming
  • Deliver and monitor a service to customers
  • Interpret road maps and navigate pre-determined routes
  • Facilitate individual service planning and delivery
  • Improve clients' fundamental financial literacy skills
  • Organise personal work priorities and development
  • Assist clients with medication
  • Provide or assist with oral hygiene
  • Work legally and ethically
  • Provide first aid
  • Use labour market information
  • Provide loss and grief support
  • Assist with planning and evaluating meals and menus to meet recommended dietary guidelines
  • Address the needs of people with chronic disease
  • Meet personal support needs
  • Use business technology
  • Deliver care services using a palliative approach
  • Recognise and respond to oral health issues
  • Apply and manage use of basic oral health products
  • Provide support to people living with dementia
  • Provide food services
  • Reflect on and improve own professional practice
  • Develop and maintain networks and collaborative partnerships

Study information

CampusFeesMid year intakeAttendance
Melbourne International: $9,900 Yes
  • Full-time : 1 year
  • Flexible Delivery : 2 years
  • Online/Off-campus : 1 year

Fee comments

Campuses: Melbourne.

Material Fees apply. Enrolment fee applies to International Students. (Please visit our website for the latest information on Fees and Charges)

Further information

Before undertaking any practicum experience students will be required to undertake a police check and have a senior first aid certificate

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