TAFE South Australia (TAFE SA)

Diploma of Event Management - SIT50316

TAFE South Australia (TAFE SA)

Type of institution: TAFE Institute
Level: Pre-degree

This qualification reflects the role of individuals who use a broad range of event-related skills and sound knowledge of event management processes to coordinate event operations. They operate independently and make operational event management decisions.Events are diverse in nature and this qualification provides a pathway to work for event or exhibition organisations operating in a range of industries, including the tourism and travel, hospitality, sport, cultural, and community sectors.The diversity of employers includes event or exhibition management companies, event venues, or organisations that organise their own events. Work could be undertaken in an office environment where the planning of events takes place, on-site at venues where events are staged or a combination of both.Possible job titles include:conference coordinatorevent or exhibition coordinatorevent or exhibition plannerevent sales coordinatorfunction coordinatorin-house meetings coordinatormeetings coordinatorstaging coordinatorvenue coordinator.No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.


  • 20 units: 11 core
  • 9 elective


  • Use a computerised reservations or operations system
  • Enhance customer service experiences
  • Process reservations
  • Provide facilities and amenities for property users
  • Investigate and design e-business solutions
  • Establish legal and risk management requirements of small business
  • Prepare and monitor budgets
  • Manage bump in and bump out of shows
  • Lead and manage people
  • Provide advice on food
  • Develop and maintain production documents
  • Identify hazards, assess and control safety risks
  • Manage risk
  • Manage event staging components
  • Address protocol requirements
  • Plan and implement sales activities
  • Research and analyse tourism data
  • Prepare and present proposals
  • Establish and conduct business relationships
  • Manage diversity in the workplace
  • Develop, implement and monitor the use of social media in a business
  • Organise and facilitate rehearsals
  • Select event venues and sites
  • Incorporate creative and technical needs into management processes
  • Market the small business
  • Undertake small business planning
  • Make a presentation
  • Obtain and manage sponsorship
  • Monitor staff performance
  • Coordinate production of brochures and marketing materials
  • Respond to a customer in crisis
  • Create electronic presentations
  • Implement and monitor work health and safety practices
  • Create a promotional display or stand
  • Source and use information on the events industry
  • Compile production schedules
  • Research and comply with regulatory requirements
  • Manage finances within a budget
  • Plan in-house events or functions
  • Manage meetings
  • Coordinate the installation and dismantling of exhibitions
  • Create and use databases
  • Manage volunteers
  • Provide advice on international destinations
  • Profile the market
  • Sell tourism products and services
  • Develop conference programs
  • Coordinate on-site event registrations
  • Organise event infrastructure
  • Manage copyright arrangements
  • Implement and monitor environmentally sustainable work practices
  • Develop public relations campaigns
  • Roster staff
  • Develop and use complex spreadsheets
  • Provide advice on Australian destinations
  • Design and produce business documents
  • Manage operational plan
  • Manage front of house services
  • Process travel-related documentation
  • Book supplier products and services
  • Manage projects
  • Provide responsible service of alcohol
  • Process and monitor event registrations
  • Recruit, select and induct staff
  • Coordinate marketing activities
  • Manage on-site event operations
  • Monitor work operations
  • Prepare quotations
  • Interpret financial information
  • Establish networks
  • Manage conflict
  • Prepare financial reports
  • Write complex documents
  • Process accounts payable and receivable

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