Graduate Certificate in Service Design
RMIT University
Type of institution: University/Higher Education Institution
Level: Postgraduate
CRICOS: 00122A
Service design takes a human-centred approach to the creation and improvement of experiences by examining all aspects of a service ecosystem – its strategies, structures, people, and processes. This shift in user-centred thinking has seen a rise in demand for service designers, who use empathy and various tools to shape how an organisation delivers its products and services. Through our Graduate Certificate in Service Design, you will gain service design skills, tools, and knowledge, and a portfolio showcasing your service design strategy and proposed recommendations.
Structure
4 Subjects.
Subjects
- Service Design in Practice
- Design Strategy, Practice, and Principles
- Service Design Research
- Service Futures
Standard entry requirements
Successfully completed an Australian Bachelor degree (or equivalent overseas qualification).ORUndertaken at least five years of work experience professional practice.Experience or skills may include working in innovation and start-ups, creative practice, community engagement, strategic and service design, human resources, business analysis, management consultancy, process analysis or other similar roles.To have your professional experience considered you must submit with your application a CV and a personal statement detailing your experience.
Study information
| Campus | Fees | Mid year intake | Attendance |
|---|---|---|---|
| Online | International: $3,480 | No |
|
