Diploma of Leadership and Management

Australian Professional Skills Institute

Type of institution: Registered Training Organisation
Level: Pre-degree
CRICOS: 03255G

This qualification is part of the Business Services Training Package. It reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts. They display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others. They use communication skills to support individuals and teams to meet organisational or enterprise requirements. They plan, design, apply and evaluate solutions to unpredictable problems, and identify, analyse and synthesise information from a variety of sources.


  • 12 units: 4 core
  • 8 elective


  • Core: Develop and use emotional intelligence
  • Manage operational plan
  • Lead and manage effective workplace relationships
  • Lead and manage team effectiveness. Electives: Manage quality customer service
  • Manage budgets and financial plans
  • Support the recruitment, selection and induction staff
  • Build and sustain an innovative work environment
  • Incorporate digital solutions into plans and practices
  • Develop processes for the management of breaches in compliance requirements
  • Interpret market trends and developments
  • plus more.

Standard entry requirements

No minimum education

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