Type of institution: Registered Training Organisation
Level: Pre-degree
CRICOS: 02398A

This qualification is part of the Business Services Training Package. This qualification reflects the role of individuals in a variety of junior administrative positions who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.


  • 12 units: 1 core
  • 11 elective


  • Core: Contribute to health and safety of self and others. Electives: Deliver a service to customers
  • Process and maintain workplace information
  • Handle mail
  • Contribute to workplace innovation
  • Produce simple word processed documents
  • Create and use spreadsheets
  • Communicate electronically
  • Participate in environmentally sustainable work practices
  • Organise and complete daily work activities
  • Process financial transactions and extract interim reports
  • plus more.

Standard entry requirements

No minimum education

Study pathways

Certificate III in Business

Study information

Campus Fees Mid year intake Attendance
Sydney International: $2,000 No No information available
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