Advanced Diploma of Community Sector Management - CHC62015

Southern Cross Education Institute

Type of institution: Registered Training Organisation
Level: Pre-degree
CRICOS: 02934D

This management stream qualification covers workers who are responsible for coordination and management of smaller organisations or of branches/departments of large organisations. These people work independently and report to executive management or boards of management. They undertake a range of functions requiring the application of knowledge and skills to achieve results in line with the organisation's goals and strategic directions. This qualification also applies to managers of program areas, projects or delivery of services in the community services industry, including managing community houses and volunteer services/programs. They may work in a range of sectors such as housing, children's services, alcohol and other drugs, mental health, community care, disability and aged care. It is expected that, in addition to management electives, relevant units applicable to these specific services would be selected as electives as appropriate, particularly for smaller organisations.


8 core units plus 5 elective units.


  • Develop and implement strategic plans
  • Secure and manage funding
  • Develop and manage performance management processes
  • Manage risk
  • Provide case management supervision
  • Promote Aboriginal and/or Torres Strait Islander cultural safety
  • Manage human resources strategic planning
  • Lead and manage organisational change
  • Develop and implement a business plan
  • Establish and develop community organisations or social enterprises
  • Work within organisation and government structures to enable community development outcomes
  • Support workplace coaching and mentoring
  • Promote equity in access to the service
  • Support parents in their parenting role
  • Manage volunteer workforce development
  • Manage knowledge and information
  • Promote and represent the service
  • Develop and implement service programs
  • Mentor in the workplace
  • Manage and promote diversity
  • Manage finances
  • Provide systems advocacy services
  • Work effectively with the Board of an organisation
  • Research and apply evidence to practice
  • Direct the scope of a project program
  • Develop, implement and review quality framework
  • Develop, implement and monitor a marketing campaign
  • Direct the integration of projects
  • Implement WHS risk management
  • Develop workplace policy and procedures for sustainability
  • Implement and monitor marketing activities
  • Coordinate complex case requirements
  • Coordinate client directed services
  • Recruit, induct and support volunteers
  • Collaborate with families to plan service and supports
  • Develop and implement policy
  • Provide leadership across the organisation
  • Monitor corporate governance activities
  • Manage partnership agreements with service providers
  • Facilitate workplace debriefing and support processes
  • Implement recovery oriented approaches to complexity
  • Respond to problems and complaints about the service
  • Manage innovation and continuous improvement
  • Contribute to organisation development
  • Lead the work team
  • Reflect on and improve own professional practice
  • Manage legal and ethical compliance
  • Develop workplace communication strategies

Study information

Campus Fees Mid year intake Attendance
Adelaide International: $10,000 No No information available
North Melbourne International: $10,000 No
  • Full-time : 1.5 years

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