Certificate IV in Leadership and Management

Chisholm Institute - TAFE

Type of institution: TAFE Institute
Level: Pre-degree
CRICOS: 00881F

This qualification is part of the Business Services Training Package. It reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts. As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others. They also have some responsibility for organising and monitoring the output of their team. They apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources.


  • 12 units: 4 core
  • 8 elective


  • Core: Communicate effectively as a workplace leader
  • Lead effective workplace relationships
  • Lead team effectiveness
  • Implement operational plan. Electives: Coordinate business resources
  • Conduct work within a compliance framework
  • Coordinate implementation of customer service strategies
  • Implement customer service standards
  • Report on financial activity
  • Lead a diverse workforce
  • Build client relationships and business networks
  • plus more.

Standard entry requirements

No minimum education

Study information

Campus Fees Mid year intake Attendance
Dandenong International: $13,900 Yes No information available
Off Campus International: $13,900 Yes No information available
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