Diploma of Community Services - CHC52015

Charlton Brown

Type of institution: Registered Training Organisation
Level: Pre-degree
CRICOS: 02476C

This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities. At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.


8 core units plus 8 elective units.


  • Work with users of violence to effect change
  • Develop a tenancy mix strategy
  • Assess and promote social, emotional and physical wellbeing
  • Monitor performance of property or facility portfolio
  • Establish self-directed recovery relationships
  • Acquire properties by purchase or transfer
  • Facilitate the empowerment of older people
  • Manage a consultant property project team
  • Develop and review individual alcohol and other drugs treatment plans
  • Support community action
  • Provide advanced facilitation practice
  • Promote and facilitate self advocacy
  • Develop quality systems in line with registration standards
  • Secure and manage funding
  • Engage respectfully with young people
  • Facilitate continuous improvement
  • Provide sexual and reproductive health information to clients
  • Provide advanced interventions to meet the needs of clients with alcohol and other drugs issues
  • Operate in a family law environment
  • Manage workforce planning
  • Analyse impacts of sociological factors on clients in community work and services
  • Provide

Study information

Campus Fees Mid year intake Attendance
Brisbane Fortitude Valley International: $16,000 No No information available

Further information

To achieve this qualification, students must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency.

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