Diploma of Hospitality Management

Australian Professional Skills Institute

Type of institution: Registered Training Organisation
Level: Pre-degree
CRICOS: 03255G

This qualification is part of the Tourism, Travel and Hospitality Training Package. It reflects the role of individuals who use sound knowledge of industry operations and a broad range of managerial skills to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions. It provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers include hotels, motels, restaurants, catering operations, clubs, pubs, cafes, and coffee shops. It allows for multiskilling and for specialisation in accommodation services, cookery, food and beverage and gaming.


  • 28 units: 13 core
  • 15 elective


  • Core: Implement and monitor WHS practices
  • Establish and conduct business relationships
  • Monitor work operations
  • Lead and manage people
  • Roster staff
  • Manage finances within a budget
  • Research and comply with regulatory requirements
  • Manage conflict
  • Develop and manage quality customer service practices
  • plus more. Electives: Plan and monitor espresso coffee service
  • Manage on-site event operations
  • Use hygienic practices for food safety
  • Use food preparation equipment
  • Use hygienic practices for hospitality service
  • Provide accommodation reception services
  • Coordinate cooking operations
  • Work effectively in hospitality service
  • plus more.

Standard entry requirements

No minimum education. A lower level qualification in a relevant area of study or relevant employment experience is strongly recommended.

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