Certificate IV in Travel and Tourism

Academies Australasia Institute Pty Ltd

Type of institution: Registered Training Organisation
Level: Pre-degree
CRICOS: 02398A

This qualification is part of the Tourism, Travel and Hospitality Training Package. It reflects the role of skilled operators who use a broad range of tourism or travel skills and sound knowledge of industry operations to coordinate travel or tourism services. They operate independently or with limited guidance from others and use discretion to solve non-routine problems. Many people have supervisory responsibilities and plan, monitor and evaluate the work of team members. It provides a pathway to work in many travel and tourism industry sectors and for a diverse range of employers including travel agencies, tour wholesalers, tour operators, inbound tour operators, tourist attractions, visitor information centres and other tourism businesses.


  • 19 units: 7 core
  • 12 elective


  • Core: Source and use information on the tourism and travel industry
  • Coach others in job skills
  • Interpret financial information
  • Manage conflict
  • Enhance customer service experiences
  • Implement and monitor work health and safety practices
  • Show social and cultural sensitivity. Electives: Source airfares for domestic flights
  • Use a computerised reservations or operations system
  • Process travel-related documentation
  • Book supplier products and services
  • Coordinate and operate tours
  • Create a promotional display or stand
  • Package tourism products
  • Respond to a customer in crisis
  • Conduct complex oral communication in a language other than English
  • plus more.

Standard entry requirements

No minimum education

Study information

Campus Fees Mid year intake Attendance
Sydney International: $6,000 No No information available
Brisbane International: $6,000 No No information available
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